Are returns permitted? What are the conditions and time limit?
Will I be refunded or given a store credit to buy something else from PhoneTradr?
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
There are no Fees to return phones to us.
How long will it take for me to get my refund from PhoneTradr?
The refund can be anywhere from 1 to 8 business days.
More info: https://www.phonetradr.co.za/return-policy
What malfunctions or product problems do PhoneTradr warranties cover?
We cover all manufacturer faults.
If there is something wrong in the product which is under warrantee, how long will it take PhoneTradr to pick it up, fix it and deliver it back?
It will take anywhere from 3-5 business days.
Who pays for shipping back and re-delivering the item?
Phonetradr covers the shipping for warranty claims.
Can I return a product that has a malfunction and get my money back?
Yes please see https://www.phonetradr.co.za/return-policy
If an item I ordered turned out to be malfunctioning and PhoneTradr doesn’t have any other in stock to replace it, what happens then?
We offer either a full refund or you the option to pay the difference for another device.
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.